Items Not Eligible for Return
- Final sale or clearance items marked as non-returnable.
- Items that have been worn, washed, stained, altered, or returned without original packaging.
- Packages returned without prior authorization may take longer to process.
How to Start a Return or Exchange
- Email support@accesfashion.com with your order number and request.
- Our team will reply with the next steps.
- Pack the item securely and use a trackable shipping service.
- Keep your tracking number until your return is completed.
Refunds
Once your return is received and approved, your refund will be processed to the original payment method. Please allow 3–7 business days after the return arrives, plus additional time depending on your bank.
Need Help?
Email us at support@accesfashion.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM EST